Good morning - i need to deactivate my former installation of acrobat pro xi to reinstall it on a new hard drive after win 10 hosed my old one.. I need to deactivate adobe acrobat xi pro before installing the new dc version. but the "deactivate" option under "help" is grayed out and remains grayed out.. Find out how to activate (or sign in to) and deactivate (or sign out of) adobe applications such as photoshop, lightroom, acrobat dc, and photoshop elements. activation connects an app to a valid user license. find information on activating products for creative cloud, acrobat dc, and cs6 and earlier..
For detailed instructions, see activate and deactivate adobe products. acrobat xi, acrobat x, or acrobat 9 make sure you’re connected to the internet. reinstall your app on the same computer on which it was originally installed. in the app, choose help > deactivate. cs2, cs3, or acrobat 7, 8, or 3d. Follow the steps below to solve the greyed out issue for product registration, deactivate and updates options in adobe products such as photoshop, illustrator, dreamweaver and so on. 1. open up adobe bridge. If a copy of adobe acrobat is running normally (i.e. it hasn't been damaged) then a grayed-out activation menu item means you're using a volume license serial number..
