Bump. i am having the same issue with adobe acrobat 9. i have confirmed my serial number is not a volume license version. i have left the program open for about an hour now and the deactivate remains greyed-out.. How can i deactivate adobe 9 standard if the "deactivate" option under the help menu is grayed out (see the screenshot)? i have an employee who just installed and activated this adobe 9 standard software on a windows 7 pro computer.. Find out how to activate (or sign in to) and deactivate (or sign out of) adobe applications such as photoshop, lightroom, acrobat dc, and photoshop elements. activation connects an app to a valid user license. find information on activating products for creative cloud, acrobat dc, and cs6 and earlier..
If a copy of adobe acrobat is running normally (i.e. it hasn't been damaged) then a grayed-out activation menu item means you're using a volume license serial number.. Follow the steps below to solve the greyed out issue for product registration, deactivate and updates options in adobe products such as photoshop, illustrator, dreamweaver and so on. 1. open up adobe bridge. Removing deactivation limit currently, activating adobe software has a limit on the number of deactivations that can occur. for all adobe activating software (including acrobat-based products), that deactivation limit is 20..
