If your printer has a basic control panel (no touchscreen or text navigation) or the wps connection method did not work, temporarily connect the printer to the mac with a usb cable, then change the connection type to wireless in the hp utility software.. Hi! @rachelgrace15, thanks for stopping by hp forums!. i understand you are unable to connect your printer to mac pc. don't worry i will try to help you out. did you make any changes to your printer?. I bought a hp printer hp officejetpro in october and i cannot get it to connect to the internet. it's been installed with all the properinformation but it won"t print. i get a message from microsoft s ….
Step. go to the "apple" menu and highlight "software update" to check for printer software updates. step. turn on the hp printer and connect it to the laptop with the usb cable included with the printer.. Cannot connect printer to mac - status is idle „04-29-2016 09:44 am. you are a genius. i had tried everything. all i did was the right click "reset printer" part of your instructions, and it worked like a charm. † the opinions expressed above are the personal opinions of the authors, not of hp. by using this site, you accept the terms. Just upgraded to mountain lion and upgraded my hp deskjet 3054. up until that time, my wireless network was working fine. when trying to make the connection between my mac and the printer, the message is telling me there is a problem, that the "device" cannot be located..
